Office Number
+1 (604) 227-4536

Email Address
info@fulcrumtherapy.ca

103-1112 Austin Ave
Coquitlam, BC V3K 3P5, Canada

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ICBC Clinic in Coquitlam

Treatment Plans for ICBC Auto Accident Claims Coquitlam

Have you been in a car accident and need help? You are in the right place.

We are registered for direct billing with ICBC to help facilitate your health recovery and reduce the financial stress associated with recovery:

  • We have a wide range of services to help you get better faster.
  • Trusted by the community and family physicians.
  • Provide direct billing to ICBC on your behalf.
  • Charge no extra user fee for our services.
  • Convenient and easy online booking system.
  • Warm clinic environment and friendly practitioners.
  • Collaborative attitude and charts sharing between practitioners.
  • Enhanced communication and co-treatment.
  • Free Parking

How Does the ICBC Treatment Process Work?

After you contact ICBC and acquire an active claim number, you are eligible to receive your treatments at our facility right away. You don’t need a doctor’s referral.

An active ICBC claim (12 weeks from the accident date) allows clients to access:

Passive and more gentle treatments (Category 1) we offer include:

  • Acupuncture (12 sessions)
  • Registered Massage Therapy (12 sessions)

Hands-on and active treatments (Category 2) we offer include:

  • Chiropractic (25 sessions)
  • Physiotherapy (25 sessions)
  • Active Rehabilitation (12 sessions)

You can combine any treatments from Category 1 with treatments from Category 2 for a balanced approach to combining treatments if you wish.

Visit Our Clinic

Book an Appointment

Call +1 (604) 227-4536 or book online to schedule your visit. Walk-ins are welcome as space allows, and no referral is needed.

Coverage options include most extended health plans, MSP supplementary benefits, ICBC, and Worksafe BC.

Treatments

Chiropractic (25 Sessions)

  • Our Chiropractors address a range of musculoskeletal injuries, help in balancing your joints and muscle system, and help promote overall well-being and nervous system reset.
  • Following a motor vehicle accident, our Coquitlam Chiropractors will conduct a thorough assessment of your body and injuries and will make recommendations based on your current health and your comfort level with various techniques and treatments.

Common chiropractic treatments we provide include:

  • Spinal adjustments for optimizing spinal alignment.
  • Soft tissue therapy for sprain/strain injuries and muscle pain.
  • Lifestyle and ergonomic advice to reduce pain exacerbation.
  • Postural correction.
  • Exercise & education regarding the correct form.

Physiotherapy (25 Sessions)

  • Physiotherapy helps clients to restore, maintain, and improve their physical health and mobility. Our Physiotherapists help clients return to their normal lives and activities by managing symptoms and preventing re-injury.

Getting Physiotherapy treatment after a car accident brings you the following health benefits:

  • Reduces pain
  • Strengthen muscles
  • Restores function and mobility
  • Manage symptoms related to concussion

Active Rehabilitation (12 Sessions)

  • Active Rehab sessions are run by Registered Kinesiologists who are movement specialists.
  • If you have been recommended to stretch and exercise but are not sure how to do them effectively without hurting yourself, participating in the active rehab program may be the best thing you can do for your health.

Our kinesiologists create individualized exercise and stretch plans to address any muscle imbalances or joint stiffness, a common cause of pain after a car accident.

Our Rehabilitation treatments include:

  • Customized exercise routine and coaching (strengthening, mobility, and stretching exercises)
  • Education (activity modification)
  • Support to return to activities
  • Support for return to work

Acupuncture (12 Sessions)

  • Acupuncture is a fantastic modality to utilize soon after your car accident. The treatment utilizes very fine needles to help balance Chi in your body and can result in instant pain reduction in the affected regions.

The therapy is gentle and highly effective in improving anxiety, sleep, and overall pain levels that are most commonly experienced soon after an accident.

Massage Therapy (12 Sessions)

  • Massage Therapy is another great intervention and service that you can utilize early after your car accident to help with symptoms of muscle pain, joint stiffness, headaches, and more.
  • Your massage therapist can adjust their pressure and tension based on your body’s injuries and needs. Massage Therapy works extremely well, especially when combined with other forms of therapies.

Massage treatments:

  • Improve mobility
  • Reduce muscle spasms and pain
  • Restore soft tissue health
  • Promote healing

Answers at Your Fingertips

Frequently Asked Questions

Have questions about our services, appointments, or coverage? Find quick answers to common inquiries here. Need more help? Our team is always happy to assist.

ICBC covers the following treatments:

  • 25 sessions of Chiropractic care with a Doctor of Chiropractor.
  • 25 sessions of Physiotherapy care with a registered Physiotherapist.
  • 12 sessions of Massage Therapy with a Registered Massage Therapist.
  • 12 sessions of Acupuncture with a Doctor of Traditional Chinese Medicine.
  • 12 sessions of Active Rehab with a Registered Kinesiologist.

No, ICBC has a fixed rate for all services, for which they cover the full amount.

We can apply the ICBC fixed massage rate of $94.50 to your 45-minute ($105) or 60-minute ($130) massage and the remaining balance you will have to cover. We can not use your private insurance to cover the balance.

Absolutely, scheduling consecutive appointments not only saves time but also combines the advantages of various therapies.

We recommend that you try all the therapies available as soon as possible during the initial 3-month approval stage. You will then be able to decide which therapy or combination of therapy works best for your individual needs.

After you have been in a car accident, you can either call ICBC or report a claim online.

To report a claim by calling:

  • Vancouver: 604-520-8222
  • Toll-free: 1-800-910-4222

To report online, visit the following website:

  • https://www.icbc.com/claims/report-view/Report-a-claim-online

After you report your claim, you will be given a claim number.

Make sure you present your claim number and date of the accident to us by emailing it or putting it in your online intake form when booking your appointment.

You can do as many as you would like within the first 12 weeks of your accident as you are pre-approved. In fact, we recommend you try to book initial assessments for at least 2 disciplines at the start.

By the end of 12 weeks, your therapist will send ICBC an extension request if they determine necessary that you need to continue care to reach your desired outcome.

Since it is 12 weeks from the date of the accident. Anything more than that requires ICBC’s further approval. We need to get approval for an initial assessment from ICBC. If your therapist deems treatment necessary, we will request an extension from ICBC and will contact you to book your initial appointment.

Suppose our practitioners determine that you are still in need of treatment after the initial 3-month stage. In that case, they can write to your claims specialist at ICBC and request further treatments until you can reach pre-accident status with your day to day function and activities of daily living.

Prioritizing Your Well-Being Above All Else

Our Process

Healing starts with understanding. Our process blends personalized care, mindful movement, and education to help you thrive beyond recovery.

Comprehensive
Assessment

We discuss your goals, review concerns & assess your physical limitations.

Personalized
Plan

We explain each step, ensure your consent, and provide one-on-one personalized care.

Focused
Treatment

You receive expert, one-on-one care aimed at relief, mobility, and better function.

Guidance &
Continued Support

We empower you with guidance and tools to manage symptoms & gain independence.

Collaborative Care Together

Meet The Fulcrum Therapy Team

At Fulcrum Therapy, we support your health with personalized, evidence based care. Our team integrates chiropractic, physiotherapy, massage, kinesiology, and more to tailor treatment to your needs. Safety, comfort, and lasting results come first. Whether you are recovering from injury or managing a chronic condition, we are with you every step.

All sessions are one on one with your clinician’s full attention, so you feel informed, confident, and in control. We collaborate to speed recovery and deliver care that empowers lasting wellness.

Our Integrative Approach

Our approach combines personalized, evidence-based care with compassion, collaboration, and respect for your well-being.

Undivided
Attention

100% therapist attention for faster, safer progress.

Whole-Person
Rehab

Services that support body and mind from chiro to pilates.

Coordinated
Care

We coordinate with your care providers for one unified plan.

Manual
Expertise

Hands-on techniques to relieve pain and restore movement.

Post-Surgical
Rehab

Evidence-based protocols to speed recovery after surgery.

Patient
Education

We help you manage symptoms confidently with informed care.

Diversity &
Inclusion

Multilingual, LGBTQ+ affirming, and inclusive care.

Personalized
Plans

Specialized practitioners creating plans tailored to you.

Trusted Care, Proven Results

See What Others Say About Us

Real stories from our patients highlight how expert care, compassion, and collaboration at our clinic. We deliver lasting results, relief, and confidence in recovery.

Working With Top Providers

Making Direct Billing Easy For Our Patients

We work with most major insurance plans and submit claims directly for you to save you time and direct out-of-pocket costs.

Living in Balance

Mind‑Body Wellness Blogs

Explore helpful articles on recovery, daily movement, and living well. Our blog shares practical tips and inspiration for a healthier, more active life.