Office Number
+1 (604) 227-4536

Email Address
info@fulcrumtherapy.ca

103-1112 Austin Ave
Coquitlam, BC V3K 3P5, Canada

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Custom Orthotics Clinic in Coquitlam

Coquitlam Custom Orthotics (Austin Heights)

Custom foot orthotics are personalized inserts designed to support, align, and relieve foot discomfort while improving overall biomechanics. They fit inside your shoes and are tailored to your unique needs, making them ideal for those with persistent foot pain or issues from injuries, poor foot alignment, or long hours of standing. By stabilizing joints, supporting muscles, and enhancing gait, orthotics help reduce strain on tendons and ligaments, promoting better balance and movement.

Explore the Conditions That We Treat:

  • Plantar Fasciitis

  • Achilles Tendonitis

  • Morton’s Neuroma

  • Arthritis & Osteoarthritis

  • Hammer Toes & Claw Toes

  • Bunions

  • Ankle Sprains

  • Shin Splints

  • Patellar Tendonitis

  • Heel Pain

  • Flat Feet

Why Choose Fulcrum Therapy Foot Orthotics?

At Fulcrum Clinic in Coquitlam, we stand by the quality of our products and recommendations. Each pair of orthotics is prescribed after a detailed assessment to ensure the best fit for your needs. If your orthotics require adjustments, we work closely with our lab to make any necessary modifications for your comfort.

Types of Custom Orthotics
We offer three main types of custom orthotics, tailored to your condition and footwear needs:

  • Rigid Orthotics – Designed for foot and ankle instability, these firm orthotics provide functional control and support for joints, reducing pain in the feet, ankles, knees, and hips. They have the longest lifespan but may require an adjustment period.
    Best for: Joint instability, repetitive ankle strains, walking.
  • Semi-Rigid Orthotics – A balance between rigid and soft orthotics, these provide structured support with some flexibility. Ideal for athletes and children with flat feet, offering comfort and performance enhancement.
    Best for: Walking, sports, children with flat feet.
  • Soft Orthotics – Made from multiple layers of soft materials, these are best for shock absorption and pressure relief, providing comfort for sensitive or chronic foot pain conditions.
    Best for: Chronic foot pain, Morton’s neuroma, severe plantar fasciitis, sensitive feet.
    Each orthotic is custom-made from a precise foot cast to ensure a perfect fit for your needs.

Benefits of Custom Orthotics:

  • Support foot arches and correct alignment

  • Relieve pain in feet, ankles, knees, hips, and lower back

  • Prevent injuries and reduce strain from walking or sports

  • Improve balance, walking efficiency, and posture

  • Enhance athletic performance and endurance

  • Protect joints and absorb shock for daily activities

  • Increase comfort for long periods of standing or walking

Visit Our Clinic

Book an Appointment

Call +1 (604) 227-4536 or book online to schedule your visit. Walk-ins are welcome as space allows, and no referral is needed.

Coverage options include most extended health plans, MSP supplementary benefits, ICBC, and Worksafe BC.

The Custom Orthotics Process

To find out if custom foot orthotics are right for you, book an initial assessment with our chiropractor or physiotherapist. We’ll examine your posture, foot mobility, and gait. If orthotics are recommended, we’ll take a cast of your foot to send to the lab.

  1. Assessment
    During your initial visit, our chiropractor will discuss your concerns and assess your posture, foot placement, and arches to understand your biomechanics. A gait assessment helps identify areas needing extra support. If orthotics are recommended, we’ll suggest the best type for your needs.
  2. Casting
    Casting is completed during the same visit. Our chiropractor will take a foam mold of your feet and send it to our lab for manufacturing.
  3. Fitting and Follow Up Sessions
    Your orthotics typically arrive within 2–4 weeks. We’ll schedule a complimentary fitting to ensure a proper fit and show you how to use your orthotics correctly.

Once your orthotics arrive, you’ll return for a complimentary fitting to ensure they feel comfortable and are used correctly.

Answers at Your Fingertips

Frequently Asked Questions

Have questions about our services, appointments, or coverage? Find quick answers to common inquiries here. Need more help? Our team is always happy to assist.

Custom foot orthotics are like shoe inserts or heel inserts. These custom insoles fit in the shoe of your choice to help with stabilizing of your joints, muscles and to correct gait when needed. They impact the biomechanics of walking by enhancing it to reduce the strain on tendons and ligaments.

Each kind of orthotics works best for a certain type of foot.

Learn more about different types of foot orthotics.

Researchers have tried to explain feet by categorizing them into 3 subgroups.

  • Planus
  • Rectus
  • Cavus

Planus feet refers to low arch (varus hindfoot and valgus forefoot).

Rectus (well aligned arches with proper alignment in hindfoot and forefoot).

Cavus (high arch with varus hindfoot and valgus forefoot.

Those with planus feet tend to overpronate and are associated with stiffness of their big toe and are at a higher risk for development of overuse injuries. Those with cavus feet are more likely to develop hammertoes and claw toe deformities.

The longevity of your custom orthotics depends on how much you use them. If you use them regularly, as recommended, they last for approximately 2- 5 years.

Here are the best practices for caring for your orthotics:

  • Wear them regularly.
  • Gently slide your orthotics into shoes, do not stuff or force them in.
  • Do not wash your orthotics as it may affect the glue used in the inserts, you may use a slightly damp cloth to wipe them down.
  • Do not get your orthotics wet. If they do get wet, then take out to air dry thoroughly. Ensure there are no cracks or defects.

Custom orthotics are best placed through your healthcare provider such as chiropractors or physiotherapists as they can assess your feet health and recommend the best product to suit your specific needs.

Kinetic orthotics is a term that refers to custom-made shoe inserts or insoles that are designed to improve foot function and relieve pain by addressing issues related to the way an individual walks or runs.

These orthotics are typically made using advanced technology that allows them to move dynamically with the foot, providing support and cushioning where needed.

Kinetic orthotics may be prescribed by a podiatrist or other healthcare professional to treat a variety of foot and lower limb conditions, including plantar fasciitis, flat feet, and overpronation. They may also be used by athletes to improve performance and reduce the risk of injury.

Custom orthotics cost $455 for one pair.

Promotion Until Dec 31st
1st pair – 10% off
2nd pair – 20% off

Ask your chiropractor or physiotherapist if they think you need one based on your movement mechanics and the wear and tear of your older shoes.

Yes, you may wear your orthotics in different shoes, as long as they are the same type of shoe. For example, you would not want to transfer them from a running shoe to a dress shoe.

Every insurance policy is different. Please reach out to your insurance provider to find out if they offer coverage for custom orthotics, or if they have any specific requirements in order to receive coverage for custom orthotics. We provide you with all of the paperwork required for billing to insurance, including a receipt, proof of manufacturing, and the method of acquiring your orthotics.

Prioritizing Your Well-Being Above All Else

Our Process

Healing starts with understanding. Our process blends personalized care, mindful movement, and education to help you thrive beyond recovery.

Comprehensive
Assessment

We discuss your goals, review concerns & assess your physical limitations.

Personalized
Plan

We explain each step, ensure your consent, and provide one-on-one personalized care.

Focused
Treatment

You receive expert, one-on-one care aimed at relief, mobility, and better function.

Guidance &
Continued Support

We empower you with guidance and tools to manage symptoms & gain independence.

Collaborative Care Together

Meet The Fulcrum Therapy Team

At Fulcrum Therapy, we support your health with personalized, evidence based care. Our team integrates chiropractic, physiotherapy, massage, kinesiology, and more to tailor treatment to your needs. Safety, comfort, and lasting results come first. Whether you are recovering from injury or managing a chronic condition, we are with you every step.

All sessions are one on one with your clinician’s full attention, so you feel informed, confident, and in control. We collaborate to speed recovery and deliver care that empowers lasting wellness.

Dr. Kimiya Sabbaghan

Doctor of Chiropractic

Dr. Amber Chong

Doctor of Chiropractic

Dr. Casey Gero

Doctor of Chiropractic

Aleksandra Kusiak

Physiotherapist

Aishwarya Pandya

Physiotherapist

Our Integrative Approach

Our approach combines personalized, evidence-based care with compassion, collaboration, and respect for your well-being.

Undivided
Attention

100% therapist attention for faster, safer progress.

Whole-Person
Rehab

Services that support body and mind from chiro to pilates.

Coordinated
Care

We coordinate with your care providers for one unified plan.

Manual
Expertise

Hands-on techniques to relieve pain and restore movement.

Post-Surgical
Rehab

Evidence-based protocols to speed recovery after surgery.

Patient
Education

We help you manage symptoms confidently with informed care.

Diversity &
Inclusion

Multilingual, LGBTQ+ affirming, and inclusive care.

Personalized
Plans

Specialized practitioners creating plans tailored to you.

Trusted Care, Proven Results

See What Others Say About Us

Real stories from our patients highlight how expert care, compassion, and collaboration at our clinic. We deliver lasting results, relief, and confidence in recovery.

Hassan Khani Icon
Hassan Khani
I went there for orthotics. Casey was very nice and caring. She gathered a full history of my issue and life style. At the end she provided good advise to improve my life style. I am waiting for my custom orthotics to get ready. 🙂
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Heng
I have been visiting this shop since last year. They are friendly and professional. Last month I purchased custom made orthotics from them, but my claims were rejected by my insurance because of some uncommon restrictions. Fortunately Dr. Kimiya Sabbaghan and Dr. Amber Chong have provided me helpful solutions to solve this issue. They have earned my 5 star review for sure!
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Working With Top Providers

Making Direct Billing Easy For Our Patients

We work with most major insurance plans and submit claims directly for you to save you time and direct out-of-pocket costs.

Living in Balance

Mind‑Body Wellness Blogs

Explore helpful articles on recovery, daily movement, and living well. Our blog shares practical tips and inspiration for a healthier, more active life.